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  • Can I access all my results at once?
    Yes, all your test results are available in one easy-to-read report, helping you track your health over time.
  • When can I expect my test results?
    Each test has an expected turnaround time listed on our website. The days specified apply to working days. The turnaround time is counted from when the sample is received in our lab, not from when you post it. You'll get an email confirming the receipt of the sample, starting the turnaround time.
  • How can you offer these tests at affordable prices?
    By prioritizing efficiency and working directly with trusted labs, we can keep costs low while still delivering high-quality results.
  • How to Prepare for Your Blood Collection?
    Fasting (If Required): Follow specific fasting instructions for certain tests (8-12 hours). Hydration: Drink plenty of water before your appointment. Avoid Certain Foods/Drinks: Avoid alcohol, caffeine, or high-fat foods as directed. Medications: Consult your provider about any medication adjustments. Clothing: Wear short sleeves or clothing that can be easily rolled up.
  • Does the phlebotomist send my kit to the lab?
    Yes, the nurse/phlebotomist will send your kit to the lab for analysis.
  • How fast will my at home phlebotomy service be?
    Your at-home phlebotomy service will typically be scheduled within a few days of placing your order. Once the kit arrives, the phlebotomist will visit your home for the blood draw. After that, the results usually take a few business days, depending on the test. Exact timing can vary.
  • Why do you offer so many health markers?
    We believe in providing comprehensive testing to give you a full picture of your health. More markers help you track changes over time and catch potential issues early.
  • Tell me more about the blood collection service.
    Once you have placed an order, we will contact you to find a suitable time and location for your blood sample collection. If you have any special requests, please let us know when we contact you. Our phlebotomists follow strict safety protocols to ensure a smooth, comfortable, and sterile process. Your well-being is our priority during every step of the collection.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.

Copyright © 2025 kuonhealthcare.com

Kuon Healthcare is a trading name of London Clinicare Ltd

Test results are provided for informational purposes and should not be used for clinical diagnosis. If you have any health concerns or questions, please consult with your GP

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Our Partner Labs are UKAS Accredited and CQC Registered

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